Refund policy

Return Policy

We are committed to ensuring your complete satisfaction with your online purchases, so we offer the possibility of returning products within 14 days of the delivery date.

Return Terms

We are committed to ensuring your complete satisfaction with your online purchases.

If you wish to return a product for any reason, you may do so within 14 days of receiving it. We offer a refund, exchange, or a discount off your next purchase, subject to the following conditions:

Product Return Terms

: The product must be returned in its original condition, unused, unaltered, or unwashed, and with its original tags. If the product is returned without adhering to these conditions, it will be returned to you with an additional shipping fee.

Refunds :

The full value of the product can be refunded.

Products with the original price

can be refunded, exchanged, or discounted from your next purchase.

Special Offers

: Products included in special offers or products purchased during a limited offer period cannot be refunded, but they can be exchanged or discounted from your next purchase.

Non-Returnable Products:

Products marked "Final Sale - No Returns or Exchanges" cannot be returned. If returned, they will be returned to you with an additional shipping fee.

Discount Code:

Items purchased using a discount code are non-refundable, but can be exchanged or discounted toward your next purchase (except for the 10% discount offer).

Swimwear:

Swimwear must be tried on with underwear, and the protective strip must remain intact; otherwise, it will not be accepted.

Gift Cards:

Gift cards are non-returnable.

Shipping:

We recommend trying on items immediately upon receipt to ensure they can be returned within the specified period.

Original shipping charges are non-refundable, and you are responsible for the cost of returning items. afrcod.asia assumes no responsibility for lost or damaged items. We recommend returning items via registered mail or tracked services to ensure they arrive at our store.

Return Processing Time:

We strive to process returns daily, but the process can take 3-5 business days. We will notify you via email when your return request has been received and processed.

Defective Items:

We apologize for any inconvenience caused by receiving a defective item. Please contact our customer service team at support@afrcod.asia, including your order number and photos of the problem, and we will work to resolve it as soon as possible.

Need help?

coralevan734@gmail